EXCEPTIONALLY COOL APARTMENTS

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General Manager - Porto 🇵🇹

🥷 Your daily life in Bob

🧑🏻‍💼 𝐋𝐞𝐚𝐝 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦

• Together you will provide ‘world class’ experiences for our guests to ensure that when they travel, they don’t book a ‘hotel,’ they book a ‘Bob’
• Create an engaging & happy led culture for your team
• Coach and train your team to upskill and develop them to be future leaders for Bob and to support our ambitious growth
• Recruiting, inducting and training new members to your team and collaborating on inductions across the wider business
• Be available, transparent and ready to rock & roll for your team when required
  
  

🏃 𝐑𝐮𝐧 𝐭𝐡𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬

• Establish, improve & implement Bob’s standard operating procedures
• Own all Health & Safety compliance including property maintenance and audits
• Lead property enhancement & PPM maintenance projects
• Ownership of property P&L including forecasting for future terms
• Challenge convention, yourself and our teams to recognise best practice and future sales opportunities
  
  

🪴 𝐍𝐮𝐫𝐭𝐮𝐫𝐞 𝐭𝐡𝐞 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬

• Own our online reputation management and advise on customer journey enhancement opportunities from review analysis
• Own housekeeping partnership and ensure standards are kept ‘tiptop’ for our ‘ridiculously clean’ promise to our guests
• Introduce and source partners for our existing and future properties
• Collaborate with our growth team to maximise our occupancy, ADRs and contribute ideas for growth opportunities
  
  

👁️ Bob’s vision for the perfect player

🤪 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐭𝐲 𝐭𝐫𝐚𝐢𝐭𝐬

• Passionate, customer service-led attitude for providing ‘world class’ experiences for guests
• Poised, infectious & considered communication skills
• Confident & composed leadership when dealing with crisis management or challenging circumstances
  
  

🤹🏻 𝐒𝐤𝐢𝐥𝐥𝐬

• Apart-hotel management experience
• Calculated strategic decision making
• Conscientious time management
• Eagle eye for brand detail
• Confidence in presenting, training and delivering workshops
• Experienced & competent IT skills in property management softwares
• Exceptional English speaking skills, fluent Portuguese 
  
  
  

⚓ When, Where & How?

• Yesterday, but asap 😉
• Porto is your sandbox 
• Full-time

🥇 Bob’s offer

• Our ambitious growth will drive your personal and professional development, making sure you never stand still
• Competitive salary and unlimited holiday, contributing towards healthy work-life balance
• Free nights at any Bob W location worldwide to explore new countries and cultures
• Oliva mental well-being platform access
• Annual learning budget to grasp that knowledge
• Intelligent, driven, like-minded colleagues who give hospitality a new meaning
  
  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.