About Bob W

Bob W is a fast-growing tech-enabled hospitality company providing an authentic 5-star experience to every single guest at scale while leading the world’s transition to sustainable hospitality.

Bob’s apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental. We combine the best of both worlds in our carbon-neutral apartments in the coolest neighbourhoods across Europe. As we expand, fuelled by venture capital and investment from top-tier real estate equity firms, we are building the technology to give every guest a local five-star experience at scale.

The Role

At Bob W, our housekeeping team is the heartbeat of every unforgettable guest stay. As our Housekeeping Supervisor, you’ll lead a team of housekeepers to deliver exceptional standards of cleanliness, comfort, and consistency across our apartments in Copenhagen. This is a hands-on leadership role where you’ll manage daily operations, coach and support your team, and make sure every guest feels at home from the moment they walk in. If you're a natural leader with a keen eye for detail and a passion for hospitality, we’d love to hear from you.

Start date: Beginning of June 2025
Competitive salary. 

Job Level: M2
Learn more about our career development framework here.

In this role, you will:

• Oversee and continuously improve local housekeeping operations in line with Bob W’s high standards.
• Lead, motivate and coach a team of housekeepers, providing regular feedback and recognising success.
• Ensure apartments and public spaces are always guest-ready, clean, and well-maintained.
• Own the local housekeeping budget (P&L) and manage supplier relationships with accountability.
• Troubleshoot maintenance or tech issues, either resolving or escalating as needed.
• Support your team with hiring, onboarding, and ongoing development.
• Jump in hands-on when needed, including providing 24/7 support for guest emergencies.
• Collaborate closely with the wider local Operations team to keep everything running smoothly.
• Live and breathe Bob W’s values, culture and hospitality mindset.

Our 5-star candidate:

• Has prior experience in housekeeping or hospitality leadership, with a strong understanding of high-quality cleaning and maintenance operations.
• Is a proactive problem-solver who can manage multiple priorities with calm and clarity.
• Communicates clearly, kindly and effectively with guests, team members and partners.
• Has a strong sense of accountability and can manage a budget and local suppliers with confidence.
• Coaches and develops their team, gives regular feedback, and leads by example.
• Thrives in a dynamic, fast-paced environment with a bias for action.
• Is fluent in English and Danish (written and spoken).
• Is authorised to work in the EU and able to travel if needed.
• Lives and breathes hospitality and is driven to create outstanding guest experiences every day.

Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.